Call Analytics for Cisco UCM is an intuitive and powerful call data record (CDR) analysis solution.
From summary data, down to the individual call data record detail,
Call Analytics makes it a breeze to acquire the data users are after.
It features call flow analysis with a graphic visualization that tracks all legs in the call,
including supervised transfer legs and conferences, allowing easy navigation through the entire call.
Call Analytics offers secure communications and nearly unlimited scalability for large enterprises.
Multi-level web administration allows users access to only the call data records and for which they have been authorized.
The web based architecture allows authenticated users secure access from
any device connected to the internal network using standard web browsers.
For more information or to request an evaluation license please contact us by emailing